Supporting a specialist e-commerce business with a reliable and scalable online store
Ongoing management and development of the e-commerce website for Starless River, a specialist supplier of caving equipment serving customers across the UK and beyond. The project focuses on maintaining a reliable, easy-to-use online store, supporting product updates, and ensuring the website continues to perform effectively for both customers and the business.
I recently worked with Tony and Ursula from Starless River to build a new e-commerce website for their caving equipment business. The main objectives of the new site were for it to be easy and fast to use on all devices, to feature an easy-to-update product database, and be search engine optimised to maximise traffic and sales.
I also created new content for the site which involved editing product images, copy writing, and producing instructional videos.
Project Goals
• Ensure a stable, easy-to-use e-commerce experience for customers
• Support ongoing product updates and catalogue management
• Improve usability and clarity across the online store
• Maintain performance, security, and reliability of the website
Services delivered
• E-commerce website management and support
• Product and catalogue updates
• Website performance and usability improvements
• Ongoing technical maintenance
